Call Centre Operators wanting to Talk to You

Not only do we have to wait 10 to 15 minutes just to talk to anyone because of these call centres now operators want to have conversations with you! A few times recently while I've been waiting for the operator to update my information or access certain information and I've been drawn into conversations on the weather and what I am doing this weekend! Look you've got my address and my birthdate you don't need to know if I have anything planned for tomorrow. Let the madness end.